FREQUENTLY ASKED QUESTIONS
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (570)226-2212.
If you have a question about a surgical or dental procedure specifically check out our surgical FAQ's by clicking here.
1. What are the Hospital hours?
- We are open Monday through Friday, and most Saturdays. For a complete listing of hours please click here.
2. Do I need to have an appointment?
- Yes, all services are by appointment.
3. What forms of payment do you accept?
- Cash, Check, Mastercard, Visa, Discover, Care Credit, and Scratchpay.
4. Can I make payments?
- Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
- Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What are the advantages of spaying or neutering my pet?
- There are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens
7. Why does my pet need routine dental care?
- Routine dental care is important to the overall health of your pet. Poor dental health can cause bad breath, infection, tooth decay, and pain. Dental disease can also cause health issues in other parts of the body such as the heart, kidneys, and liver. All dental procedures are performed under closely monitored anesthesia. The dental services we offer include teeth cleaning and polishing, digital dental x-rays, tooth extractions, and minor oral surgery.
8. What is the pre-anesthetic blood screening?
- This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
9. How long do the sutures stay in after my pet's surgery?
- Procedures involving sutures require them to be removed in 2 weeks following the surgery.
If you have additional questions regarding your pet's surgical or dental procedure, please read our surgical FAQ's by clicking here.
10. Do you board pets?
- Yes, we offer boarding services to our clients. We have boarding space for both dogs and cats.
11. What are your kennels like?
- Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets are provided for our boarders, but you are always welcome to bring your own.
Still have questions??? Visit our pet library, contact us online, or give us a call at 570-226-2212.